Payments and Pricing

Do you price match?

The answer is Yes and No. Generally we dont match their price becasue they do not match our service! We have a phone number to call to make enquiries, we answer the phone, help with problems and check compatibility. We are not a standard ecommerce website that is marking up someone elses product and listing it. Having said that...if the price is way off our comptitors, then maybe it is wrong. Give us a call or send and email or chat.  

Currency and GST

All prices are in Australian Dollars and include GST. We do use Shopify and there is a market feature, so if Shopify thinks you are in the USA you will see US dollars and no GST. If you are overseas, you will not be charged GST. If you are not overseas and seeing a foreign currency, please call and check.

What payment options do you have?

We accept PayPal, Visa/Mastercard/American Express, Afterpay and Direct Deposit (EFT). There are no surcharges on any payment method. Please note our Australian bank account details have changed. If you order online and choose bank deposit we will send you the correct details by email. They are: Westpac Account Name: IMS Memory Australia Pty Ltd BSB: 032 298 Account Number: 231480 Reference: Your Invoice Number (issued once you have completed your checkout) and your full name if possible Once you have submitted your payment, email us your payment receipt and order number. Please note: IMS Memory Australia Pty Ltd trading as Ramcity Australia

Reseller Accounts and Trade Prices

RamCity supports a large network of resellers, consultants and system integrators with special trade pricing, expert advice, and prompt service so that you can serve your clients better. Our trade prices are available to genuine resellers, system integrators and consultants only, and certain terms and conditions apply.  To apply for trade pricing: 1. Register an account with the email address you would prefer to use for purchasing, if you don't have one already. 2. Contact us and provide the email address of the account, plus your ABN, Business name, and website URL 3. We'll then review the information and advise if your account qualifies 4. If approved, your account will be upgraded with trade pricing.  

School and Government Sales

Create an Account now, then contact us with your official purchase order for automatic 30-day account approval. Here at RamCity, we've been helping government organisations like the Australian Crime Commission, W.A. State Solicitors Office, Department of Defence, and the NSW Department of Health extend the life of their desktops, laptops and servers with high quality upgrades and our famous world-class customer service since 2003. Ramcity is listed as an official supplier at many departments and State and Federal Government level. As an approved government customer, you'll have access to: - Streamlined Purchasing - hassle free quote production and order processing. Do it yourself through our self-service website or we'll handle it for you. - Dedicated Account Manager - consistent service for all your purchasing or support needs - Automatic 30-day Terms - for all orders accompanied by an official government department purchase order